The Terms and Conditions set out how you (the User) can use this Site.

Please read them carefully.

Our Privacy Policy is set out in a separate page and confirms how we use data relating to you and it forms part of these Terms of Use.

These Terms and Conditions describe the terms on which you are permitted to use this Site -

These terms and conditions apply to purchases made via this Site. Specific terms for purchases made using this site are below.

These terms may change and are regularly updated so please do refer back. An updated copy can be found on this website.


Hayley Elizabeth Cake Academy is run by Hayley Jones.

You can contact us in writing via email or by post to:
25 Braeside Road, St Leonards, Ringwood, Hampshire, BH24 2PQ.


By visiting you are consenting to our terms and conditions as set out below.
Should you not wish to accept the terms and conditions of this site in full you should cease using this site immediately.

This website, www.hayleyelizabethcakeacademy, will be referred to as the “Site”. All visitors to the
site will be referred to as “User” “You” or “Your”. As a user, you will be bound by these Terms of Use which may also be referred to from time to time as Terms and Conditions. The terms “We” “Us” and “Our” refer to Hayley Elizabeth Cake Academy accessing and using the site constitutes acceptance of the Terms of Use.

By using this site you agree to the Terms and Conditions without modification. We reserve the right
to amend the Terms of Use of this site and on doing so we will update these Terms and Conditions.
This Site is intended for use by persons who are a minimum of 18 years old.

You must not copy, share or disseminate the information on this site which is subject to copyright
for which all rights are reserved.

This site is directed to people residing in the United Kingdom. We do not represent that the content
will be available or appropriate in other locations. This site is written in English and we do not take
responsibility for any translations which are applied to this site.

In using this site you may encounter comments and/or content supplied by other users. The
information contained within user comments is not verified or approved by us. The views expressed by other users on the site do not represent our views or values.

The content on this Site, and the associated social media channels ( via @hayleyelizabethcakeacademy and associated social media channel @hayleyelizabethcakedesign) and email marketing, will include information on cake business advice, branding, marketing, recipes for baking, cake decorating and sugar flowers and how to style and decorate a cake and similar content is intended for informational purposes only.

None of the content in emails, blog posts or social media posts should be construed as specific advice.
Specific advice can be given when working together ( in my 1-1 coaching ) but as each person’s circumstances differ it is not possible to give bespoke advice and whilst social media and marketing may resonate with you it is not intended to be directed at any one person or circumstance.

Please contact your Environmental Office and Trading Standards for specific
advice relating to your own cake business.
for legal advice please contact a solicitor. For the avoidance of any doubt, please be aware if purchasing my form documents, they are based on advice and are not a legal contract between You & Us.

In addition to these Terms of Use please be aware of our Privacy & Cookies Policy here.

Site Operation:
This Site is available free of charge.
We do not guarantee the availability of any site or content. We reserve all rights to withdraw,
suspend or restrict the content at any time for any reasons. Where possible, we will give you
reasonable notice if the site is to be suspended.
We do not guarantee that this site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and
platform to access our site. You should use your own virus protection software.


Any purchased or free content, in the form of classes, 1-1’s, downloads or courses are the intellectual property of Hayley Elizabeth Jones, Hayley Elizabeth Cake Academy.

This means you may not copy it for others or sell on as your own.
You cant take it and adapt it for your own clients.
You can't take it, or any part of it, and reproduce it on your website, in your groups, opt-in, blog, website or anywhere else in the public domain for sale or sharing.
And you cant take it and add your branding, change a few words and pass it off as your own for sale or sharing.
All purchased content and free downloads in the form of recipes, classes, 1-1’s or courses were created for the cake designer buying and downloading for personal use only.

Please email Hayley - hello@hayleyelizabethcakeacademy if you have any questions regarding a use of purchase or free download.


If you make an electronic purchase then you will be sent a link for a direct download.
At the point of purchase, you will be asked to confirm your express consent to purchasing.

Once purchased you will be sent a confirmation email where you will be asked before pressing / confirming the link to the direct download that you agree to receive the download and you are happy with the purchase.
Once you click the link you will lose your right to cancel and your right to a refund.

If You make a purchase for a 1-1 coaching session 1-1 decorating class or online class or course from this site then you will enter into a contract of sale with us at the point of sale.
You are entitled to a refund for the 14 days following the purchase of the sale.

Should your 1-1, class or course start within that 14 day period and you decide to cancel then you will be provided with a refund. However, the amount of any course sessions or value received will be deducted from your refund. Deductions will be calculated on a pro-rata basis.

All refunds are provided in accordance with your statutory rights.

It is always our aim that you will be fully satisfied with your purchase.
Please email with any questions.

This Site contains intellectual property created and owned by Hayley Elizabeth Cake Academy unless otherwise stated.
The Intellectual Property includes all content on the site. Content means any text,
graphics, audio and video and also extends to the page layouts of this Site and any social media
channels and emails. All photographs and videos on this website and the connected social media
channels (@hayleyelizabethcakeacademy and Hayley Elizabeth Cake Academy) are subject to copyright.
No permission is given to directly reprint or republish the site content in part or in full without
acknowledgement and links back to the original page or content source. At no point are you entitled to claim rights over our intellectual property.
Should you wish to utilise the content on this site please contact Hayley Jones- email to make your request. You must receive written permission to repurpose, copy and/or modify and content pertaining to this site or content shared by email or our social media channels.

Notwithstanding any of these terms, we do not intend to exclude or limit our liability to you where it
would be unlawful to do so. We do not exclude or limit liability for death or personal injury caused
by our negligence or the negligence of our employees, agents or subcontractors and for fraud or
fraudulent misrepresentation.

We have no liability to You for any loss of profit, loss of business, business interruption or loss of
business opportunity. To the maximum extent permissible at law, our aggregate liability to you in
connection with these terms howsoever arising in contract, negligence or otherwise, is limited.

If defective digital content that we have supplied damages a device or digital content belonging to
you and this is caused by our failure to use reasonable care and skill, we will either repair the
damage or pay you compensation.

The information on this website is intended for entertainment and information purposes only and
does not constitute bespoke advice. The information on this site is provided without any
representations or warranties, express or implied.

we do not accept any liability for any errors and / or omissions in our website.

Reasonable efforts are made to update the information on this site, we make no
representations, warranties or guarantees, whether express or implied, that the content on our site
is accurate, complete or up to date.

This site may contain links to other sites. These sites are not under our control and we cannot be
responsible for any actions or events arising from you following any links from this site. Links are
provided for informational purposes only and should note be interpreted as approval or
endorsement by us. Please see Our Privacy Policy.

We are not responsible for the comments on our site made by third parties. Should we become aware of comments which are likely to be distressing we will remove them from our site. Removal of comments does not indicate that any compensation will be awarded. Comments are
removed to ensure enjoyment for site users.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have
exclusive jurisdiction for any matter and proceedings arising out of the use of this site. Should you
become a client of Hayley Elizabeth Cake Academy at any point please be advised that Hayley Elizabeth Cake Academy reserve’s the right to refer all disputes to mediation in the first instance.